			Debt Consolidation Reduce outgoings to one affordable monthly repayment
			Raise Capital Raise funds against your property at excellent rates
			Moving House Find the right mortgage whatever the move
			Divorce/Separation Transfer equity in a property with the minimum of fuss
			Poor Credit History Remortgages even with CCJs, mortgage arrears or defaults
			Self-Employed Secure a mortgage even with no accounts or proof of income
			Insurance Professional advice and real savings on all types of insurance
			Secured Loans Raise short-term funds quickly and effectively

Committed to treating our customers fairly

At Abbey Mortgages Limited, we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Services Authority initiative ‘Treating Customers Fairly’.

We recognise that both our customers and ourselves have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.

Our commitment to you

We will:

Provide you with clear information about the products and service we offer, including fees and charges
Ascertain your individual needs, preferences and circumstances before recommending a mortgage
Only recommend a mortgage that we consider suitable for you and that you can afford – and always the most suitable from the available options
Not recommend a mortgage if we can’t find one we consider suitable
Encourage you to ask if there’s something you don’t understand
Give you access to a formal complaints procedure should you become unhappy with our service

How you can help us

To help us give you the most appropriate advice, we will ask you to:

Tell us as much as possible about your income and outgoings, to enable us to properly assess how much you can afford
Let us know about changes that might affect your ability to repay a mortgage
Let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand
Tell us if you think there are ways we can improve our service

Thank you for choosing Abbey Mortgages Limited

QUICK APPLICATION
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Any information will be held in the strictest confidence and not passed to a third party. We will respond within 24 hours and 9 out of 10 customers get a decision in principle within 30 minutes.


	Authorised and regulated by the Financial Services Authority. Registered No: 300732
	Members of the Financial Ombudsman Scheme
	All mortgage advisors are CeMAP qualified